Who We Are

House Painting Direct LLC operates the website https://housepaintingdirect.com and provides painting and related services. This Privacy Policy explains what information we collect and how it is used.

Information We Collect

When you interact with our website, we may collect:

  • Name, email address, phone number (if you submit a form or contact us)
  • Project details or messages you provide
  • IP address and browser information (for security and spam prevention)

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) created from your email address may be sent to the Gravatar service. You can view their privacy policy at https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid including embedded location data (EXIF GPS), as visitors may be able to extract this information.

Cookies

We use cookies to improve your experience on our website.

  • If you leave a comment, cookies may save your name and email for convenience
  • Login cookies are used if applicable
  • Temporary cookies may be used to check browser compatibility

You can disable cookies through your browser settings if you prefer.

Embedded Content

Pages on this site may include embedded content (such as videos or images). Embedded content from other websites behaves the same as if you visited those websites directly and may collect data about you.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide services
  • Communicate with you about your project
  • Improve website performance and security
  • Prevent spam and abuse

Who We Share Your Data With

We do not sell or rent your personal information.

We only share information when necessary to operate our business, including:

  • Secure payment processors (such as Stripe)
  • Website hosting and security services
  • Spam detection services

These providers handle data securely and only as needed to perform their function.

Payment Information

All payment information is processed securely through third-party providers. We do not store or have direct access to full banking or credit card details.

How Long We Retain Your Data

  • Contact form submissions and customer communications may be retained for business and record-keeping purposes
  • Comments and their metadata are retained indefinitely
  • User account data (if applicable) can be edited or deleted upon request

Your Data Rights

You may request:

  • A copy of the personal data we have about you
  • That we delete your personal data (except where required for legal or administrative reasons)

To make a request, contact us directly.

Where Your Data Is Sent

Visitor data may be processed through automated spam detection services and secure third-party platforms used to operate this website.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

House Painting Direct LLC
39 Mercer Ave, Unit B Rear
Wilkes-Barre, PA 18705-1114